Portal News

SecurID PIN and Tokencode fields are now combined

Due to a system upgrade, the login page for the SRZ Citrix Desktop has been changed. The two separate fields, that were used on the login page, for one to enter the required SecurID PIN and Tokencode, have been combined into one field. One must now first type the securID PIN followed by the tokencode, without any space in between.

BlackBerry users who have been assigned a BlackBerry Soft Token, must as usual, enter the securId PIN on their BlackBerry to generate a Passcode, then enter the BlackBerry Passcode on the login page, along with their office network username and password.

For help or more information, call the SRZ helpdesk.